Buyer resources
Answers to common questions, export terms in plain English, and how to send an enquiry we can quote quickly.
Frequently asked questions
Are your small onions GI-tagged?
The Geographical Indication registered in Perambalur district is for the Chettikulam small onion, grown in the Chettikulam area of Alathur block. If you need GI-origin onions specifically, say so in your enquiry and we will confirm availability and the documentation we can provide for that lot.
Do I need an account to request a quote?
No. Fill in the quote form with your requirements. You will receive a reference number straight away, on screen and by email.
What information do you need to prepare a quotation?
The product and form, the grade or specification, quantity and unit, destination country and port, your preferred Incoterm and shipment window, packaging, and any documents your importer needs.
The more complete your enquiry, the faster we can quote.
Is there a minimum order quantity?
Minimum quantities depend on the product, packaging and shipping method. Tell us the quantity you need and we will confirm whether we can supply it.
Can I get a sample before ordering?
Samples can be arranged for some products. Sample quantity, courier and cost are agreed case by case. Use the sample request form to tell us what you need.
Which Incoterms do you quote?
Tell us your preferred Incoterm in your enquiry. Our quotation states the Incoterm, the named place or port, and the Incoterms version used.
Which export documents can you provide?
This depends on the product, destination and contract. Common examples include a commercial invoice, packing list, certificate of origin and phytosanitary certificate. We confirm the documents for your shipment before you order.
Is availability guaranteed?
No. Agricultural products are seasonal. Availability is confirmed in your quotation, and stock is not reserved until an order is confirmed.
Incoterms in plain English
Incoterms® are standard trade terms published by the International Chamber of Commerce. They set out who arranges and pays for transport, insurance and customs, and where risk passes from seller to buyer. Our quotations state the Incoterm, the named place or port, and the Incoterms version used (currently 2020).
| Term | In short |
|---|---|
| EXW – Ex Works | You collect from the seller’s premises and handle everything after that. |
| FCA – Free Carrier | Seller hands export-cleared goods to your carrier at the named place. |
| FOB – Free On Board | Seller loads export-cleared goods on board the vessel you nominate at the named port of shipment. |
| CFR – Cost and Freight | Seller pays sea freight to the named destination port; risk passes to you once goods are on board. |
| CIF – Cost, Insurance and Freight | As CFR, plus the seller buys minimum cargo insurance for you. |
| DAP – Delivered at Place | Seller delivers to the named destination, ready for unloading; you handle import clearance and duties. |
| DDP – Delivered Duty Paid | Seller delivers to the named destination and pays import duties and clearance. |
This summary is for orientation only. The ICC rules and your contract are what apply.
What to include in your enquiry
- Product and form (for example fresh small onions, or dried tapioca chips)
- Grade, size or other specification, and intended use
- Quantity and unit (kg, MT, bags or containers), one-time or recurring
- Destination country and port or city
- Preferred Incoterm and shipment window
- Packaging and labelling requirements
- Documents or certificates your importer needs