Export process

From enquiry to your port.

A clear, step-by-step process. You always know what happens next, what we need from you and who at MGA is handling your order.

Reference number from day one
Written quotations
Documents prepared for you
Updates at every milestone

Send your enquiry
Tell us the product, quantity, destination and packing through our quote form.

You: share your requirementsWe: send a reference number and assign a contact
Confirm the specification
We agree product form, grade, size, packing, labelling and the documents your destination needs.

You: share your spec sheet, if anyWe: confirm what we can supply
Receive a written quotation
Price per unit, Incoterm and named port, validity, payment terms and a dispatch window, all in writing.

You: review and ask questionsWe: revise if terms change
Samples, where offered
For some products we can send samples before you order. Quantity, courier and cost are agreed case by case.

You: request a sampleWe: arrange and dispatch it
Confirm the order
Your purchase order and the agreed terms are recorded against your order, including payment milestones.

You: send your purchase orderWe: confirm the agreed specification
Source, sort and pack
We buy from farmers, sort and grade to your specification, and pack in durable export packaging.

You: nothing to doWe: keep you updated
Documents and dispatch
Export documents are prepared for your route, the cargo is loaded and shipped, and we share each milestone.

You: arrange import clearance (unless agreed otherwise)We: send the shipping documents

Incoterms® made simple

Who handles what?

Your chosen Incoterm decides where our responsibility ends and yours begins. Every quotation states the Incoterm, the named place and the version used.

Swipe the table sideways to see every stage →

Simplified guide to who arranges each stage under common Incoterms 2020 rules
Term	Export clearance	Loading at origin	Main freight	Insurance	Delivery at destination	Import clearance & duties
EXWEx Works	You	You	You	You	You	You
FCAFree Carrier	MGA	MGA	You	You	You	You
FOBFree On Board	MGA	MGA	You	You	You	You
CFRCost and Freight	MGA	MGA	MGA	You	You	You
CIFCost, Insurance and Freight	MGA	MGA	MGA	MGA	You	You
DAPDelivered at Place	MGA	MGA	MGA	MGA’s risk	MGA	You
DDPDelivered Duty Paid	MGA	MGA	MGA	MGA’s risk	MGA	MGA

MGA arrangesYou arrangeNot required by the rule, but at MGA’s risk

Simplified guide for orientation only. Exactly where cost and risk transfer depends on the ICC Incoterms® 2020 rules, the named place and your contract. Not sure which to choose? Pick “Not sure” on the quote form and we will advise.

Paperwork

Documents, handled

Which documents you need depends on the product, destination, route and contract. These are common examples. We confirm the exact list for your shipment before you order.

Commercial

Proforma invoice
Commercial invoice
Packing list
Sales contract

Transport

Bill of lading
Air waybill
Booking confirmation

Origin & customs

Certificate of origin
Shipping bill

Product & inspection

Phytosanitary certificate
Fumigation certificate
Inspection report, where required

Insurance & finance

Insurance certificate
Bank or LC documents

Buyer-specific

Import permit
Destination declarations
Custom labels

After dispatch

Updates at every milestone

We share each stage with you as your cargo moves, so you can plan ahead at your end.

Booking confirmed
Cargo packed
Export clearance
Loaded
Departed
Arrived

To the port

Shipped from India, delivered to your terms

Whether you ship by full container, part load or another mode, we coordinate with you and your forwarder so your cargo leaves on time and arrives as agreed.